Changes to our online access from October 2025 - increasing access to routine care

From 1 October 2025, we will keeping Dr.iQ, powered by Evergreen, open between 8am and 6.30pm for routine requests. This will allow patients to make non-urgent requests, submit medication queries, and raise administrative requests.

If you have a routine (non-urgent) request, you can submit your request online using the Dr.iQ app, powered by Evergreen. Simply select the option: “I need help, but it’s not urgent.”

You can read more about this here.

 

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Sick Notes

When do I need a sick note?

If you’re unwell and cannot work, you may need a sick note ( sometimes called a fit note) for your employer .

7 days off sick or less

If you’re off work sick for 7 days or less, your employer should not ask for medical evidence that you’ve been ill. instead, hey can ask you to confirm that you’ve been ill. You can do this by filling in a form yourself when you return to work. This is called self-certify.

More then 7 days off sick

If you’re off work sick for more than 7 days, your employer will usually ask for a fit note (or Statement of Fitness for Work) from your GP Practice. Sick/fit notes are sometimes referred to as medical statements or a doctor’s note.

How do I get a sick note?

You may need to speak with one of our clinicians to get a sick note or request a sick note through Dr.iQ or calling the practice.

For more information on sick notes, please visit: Getting a fit note

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